Manufacturer Service Partnerships

As a manufacturer, your customers are of paramount importance – but managing after-sales support can require a high level of internal resources.

Our service partnerships act as an extension of your brand, freeing up your team to drive your business forward in other areas, while we handle everything your customer needs post-purchase.

• Specialist technical support

• Troubleshooting and operating queries

• Comprehensive general servicing

• Warranty and non-warranty repairs

Unlike outsourcing to non-specialists, our team is purely focused on atmospherics and architectural lighting, with over 20 years of industry expertise, manufacturer training and hands-on experience of operating and servicing equipment to draw on.

Your customers benefit from attentive, skilled support, rapid resolution to technical queries and longer-lasting equipment from regular specialist servicing; while you gain time and cost efficiency, and the opportunity to focus on new areas of growth.